For a program that is delivered completely online, each course was organized and delivered very well. Most of the instructors were very quick with their replies to questions from students. All of the courses used practical examples to explain the material which I found really helpful for understanding how to apply the concepts in practice. In the Working with Administrative Data (PHDA 01) course, the instructors were extremely helpful, and I found the 15 minute phone meeting near the start of the course really nice. It was so much easier to go through several questions/concerns at once on the phone with person rather than I think the highly trained, expert instructors, who are approachable and provide excellent feedback are a major strength. Certainly, the small class sizes allow for that individualized feedback and a continual dialogue with instructors in the discussion boards as well. I think Moodle is very easy to use, and in general, the courses were very well organized. The voice-over step-by-step videos were very useful when learning new things in ArcGIS (PHDA 03) and could have been useful when learning any of the software, really. When I needed it, the IT support was quick to respond and helpful. PopData BC staff were always very friendly, very professional, and pro-active. UVic registration was quick and easy, and library services simple to use.